NC Disaster Case Management

In the wake of Hurricane Helene, the North Carolina Disaster Case Management Program (NC-DCM) is available to guide survivors through the recovery process. After you complete the initial needs survey, a case manager will connect with you to:

• Make a recovery plan that fits your needs.
• Help you find available resources.
• Work through challenges caused by the storm.

How to Get Started

Fill out the NC-DCM survey online or call 844-746-2326 to describe your needs. A case manager will contact you as soon as possible to start your recovery plan. Note: Because the program is working to help many households, it may take a few weeks to hear back.

Who Can Get Help?

NC-DCM assists individuals with unmet needs due to Hurricane Helene and who either live in one of the 39 disaster-impacted counties or are members of the Eastern Band of Cherokee Indians. You can get help from the program even if you have not applied for FEMA assistance.