Renew a License

Licenses issued by the Private Protective Services Board expire every two years. You may renew licenses online via the licensee dashboard. 

If you need assistance obtaining your username or password to access the dashboard, please email ppsm@ncdps.gov and include your name, license number, company name, and the name of the company's qualifying agent. 

Once logged into the dashboard, please click on "Company" at the top of the page and select "Licenses" from the drop-down menu. From the licenses page, click the blue "Actions" tab and select "Renew" for the license you wish to renew.

A criminal record check completed within the last 90 days that covers the previous 24 months is required for all license renewals. The background check is completed online at crclicensing.com. The background check can take several days to complete, so please plan accordingly. When the background check is complete, crclicensing.com will provide a "token" that must be copied and pasted into the online license renewal application.

Required documents

All licensees, regardless of license type, are required to the submit the following documents during the renewal process:

• Proof of 12 hours of continuing education completed within the last two years
• Licensee's Statement of Continuing Education
• A recent head-and-shoulders photograph (.jpg or .jpeg format)

Other documents that may be required are:

• Financial Responsibility Liability Insurance Certificate or a certificate of insurance issued by the insurance company that names the company and the licensee (Required for all Security Guard and Patrol, Special Limited Guard and Patrol, and Armored Car licensees; and any other licensee that works while armed)
• Associate Licensee Supervisor's Evaluation Form (PI Associate, Polygraph and Electronic Countermeasures Trainee licensees only)

All license renewals cost $500, plus fees.

If you need assistance with your license renewal, please contact the N.C. Private Protective Services staff at ppsasl@ncdps.gov