Replace Documents
To replace important documents lost or damaged during Hurricane Matthew, contact the following agencies.
SNAP Card (Food Stamps): 1-866-719-0141
www.ncdhhs.gov/divisions/dss/local-county-social-services-offices
EBT Card: 888-622-7328 www.ebtcardbalance.com/north-carolina-lost-ebt-card-el27
N.C. Birth, Death or Marraiage Certificates: 919-733-3000 http://vitalrecords.nc.gov/order.htm
N.C. Driver License: 919-715-7000 www.dmv.org/nc-north-carolina/replace-license.php
Vehicle Titles: 919-715-7000 www.ncdot.gov/dmv/vehicle/title/replacement/
Bank Checks, ATM/Debit Cards, or Safe Deposit Boxes: 877-275-3342 www.fdic.gov
Credit Cards: Contact the issuing institution:
- American Express: 800-528-4800
https://online.americanexpress.com/myca/mobl/us/static.do?page=un_lostorstolen
- Discover: 800-347-2683 www.discover.com/credit-cards/help-center/
- Master Card: 800-622-8372 www.mastercard.com/cgi-bin/emergserv.cgi
- Visa: 800-847-2911 https://usa.visa.com/support/consumer/lost-stolen-card.html
Credit Reports (Equifax, Experian or TransUnion): 877-322-8228 www.annualcreditreport.com
Social Security Card: 800-772-1213 www.ssa.gov
Medicare Cards: 800-772-1213 www.socialsecurity.gov/medicarecard/
Green Card: 800-375-5283 www.uscis.gov/green-card/after-green-card-granted/replace-green-card
Passport: 877-487-2778 http://travel.state.gov/content/passports/english/passports/lost-stolen.html
U.S. Savings Bonds: 800-722-2678 or 800-553-2663 www.treasurydirect.gov/
Tax Returns: 800-829-1040 www.irs.gov/pub/irs-pdf/f4506.pdf
Military Records: 866-272-6272
Website: www.archives.gov/contact/
Insurance Documents: Contact your own insurance agent
Real Estate & Property Records (Mortgage Documents, Deeds, etc.): Contact your own real estate agent
Website: http://propertydeeds.org/lost-property-deed-replacement-procedure/
Medical and Prescription Records:
Call your own doctor; medical and prescription records are tracked electronically.
Other Family Records:
Website: http://www.archives.gov/preservation/disaster-response/guidelines.html